Privacy & Cookie Policy

We value your privacy and want to be clear about the data we collect and process. We have updated our Privacy Policy to reflect the high standards established with the new EU General Data Protection Regulation (GDPR). The FAB Clinic fully complies with the new GDPR legislation regarding protection of patient/client records and personal details.

We respect your personal data. We have never and will never sell it to third parties. If you have any questions about your privacy, please contact us.

Transparency is important to us. That’s why we want you to understand how we use personal data to run our website and social media platforms, Facebook, Instagram, and other social media. It’s also why we want you to know the rights you have over your personal data.

Scope of this notice

This Privacy Policy governs the manner in which “WE”, “US” or “The FAB Clinic” collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site2).

1. Personal identification information.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

2. Non-personal identification information.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

3. Web browser cookies.

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How we use collected information.

“The FAB Clinic” may collect and use Users personal information for the following purposes:

From our website

a, To improve customer service.
Information you provide helps us respond to your customer service requests and support needs more efficiently.

b, To personalise user experience.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

c, To improve our Site.
We may use feedback you provide to improve our products and services.

d, To run a promotion, contest, survey or other Site feature.
To send Users information they agreed to receive about topics we think will be of interest to them.

e, To send periodic emails.
We may use the email address to respond to their inquiries, questions, and/or other requests.

From social media

If you interact with our Facebook page, Instagram page, or other social media presence, we use the information you provide to respond to questions or comments you leave us. We also use these social media services to show you advertising and special offers via social media, which, in some cases, will be targeted to you based on your interests and online browsing (including our website).

Responding to enquiries

If you contact us for any reason, we will use the data you provide us to respond to your question.

We also want to learn from your feedback so that we can keep getting better. We use the information for these legitimate business purposes, provided that we don’t do this in a way that infringes on your data protection rights.

5. How we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

6. Who do we share your personal information with?

We do not sell, trade, or rent Users personal identification information to others. We will never pass on your name, email address or phone number to anyone unless we gain consent from the User.

7. Electronic newsletters.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, offers, related product or service information, etc.

8. Compliance with children’s online privacy protection act.

Protecting the privacy of the very young is especially important. No part of our website is structured to attract anyone under 17.

9. Changes to this privacy policy.

The FAB Clinic has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your acceptance of these terms.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting us.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This web page was last updated on the 13th June 2018.